The Board of Directors at Elder Services of the Merrimack Valley is proud to announce that Joan Hatem-Roy has been named as the new Chief Executive Officer of the agency effective July 1, 2017. Roseann Robillard, President of the Board of Directors for the agency said “We are very excited about Joan’s appointment to this new leadership position. Her 35 years of clinical expertise and program development skills have helped Elder Services build a 42- year stellar reputation as the northeast’s regional leader in elder care.” Read More
Beginning June 30, 2017 the Executive Office of Elder Affairs will centralize the Elder Protective Services abuse reporting system (elder abuse hotline) to a single phone number. The 24/7 single phone number will simplify the process for elder abuse reporting. All calls (day or night, 7 days a week) will go directly to the Massachusetts-based call center at 1-800-922-2275, regardless of the location of the reporter or the elder. For more information about our Protective Services program click below. Read More
Elder Services of the Merrimack Valley, Inc. announces that Requests For Proposals are available to non-profits and other organizations and agencies that want to apply for federal Title III funds under the Older Americans Act. Read More
We are a private non-profit agency serving elders and disabled adults who reside in Northeast Massachusetts. Established in 1974, our mission is to support an individual’s desire to make their own decisions, secure their independence, and remain living in the community safely. Elder Services’ care managers and nurses work with thousands of elders and family members each day to make sure they have the right services, living arrangements, and access to good health care and benefits. We contract with over 70 different care providers to ensure services delivered meet a variety of individual needs. Read More
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Programs & Services

Elder Services Care Managers assist elders, families, and caregivers to determine the services and programs that will help them manage a person’s need for care. There are a variety of ways to be assisted within the agency to find the Programs and/ or service to fit your needs.

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Information & Resources

Within the agency we have various resources to help you navigate through options and community support available. We internally publish resources and have assistance, as well as work with you to connect you to community resources.

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Caregiver Blog

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