> Home Care

We have a range of in-home services for elders to maintain their independence and continue to live at home. Our Care Managers will assist the elder with developing a plan of care that best fits their needs.

About Services

Services are provided by community agencies selected for quality and cost. Elders must meet specific guidelines for need and financial eligibility to receive services under the Massachusetts Home Care Program.  Assistance may be offered wherever an elder lives in a community setting: in their own home, with family members, or in elder housing.

Home Care services may include:

  • Homemaker – assistance with daily tasks such as shopping, laundry, meal preparation, and light housekeeping.
  • Personal Care Homemaker – assistance with personal care needs including bathing, grooming, dressing and toileting. Registered Nurses develop the care plan and monitor the Personal Care Homemaker’s performance.
  • Chore Services – cleaning and laundry.
  • Home Delivered Meals – a nutritious hot meal delivered at lunch time, up to 7 days a week.
  • Companionship – social activities and friendship for elders who are isolated and homebound.

Care Management

Care Managers help elders, families, and caregivers access services and programs to manage care needs at home. They work as a team with Registered Nurses to conduct assessments, develop care plans, and implement services. The care management teams schedules visits and follow-up phone calls with the person to ensure the care plan is working and addresses other issues that may arise.

Elder Services covers 23 cities and towns in the northeast Massachusetts region. Click here to see our service area.

Consumer Directed Care

Some elders want to recruit, hire, and schedule their own care providers. Elder Services helps “coach” an elder with directing their care, and a fiscal intermediary manages the financial transactions between the elder and their care provider. To be eligible to participate in the Consumer Directed Program, elders must meet state eligibility guidelines.

Personal Care Attendant (PCA) Program

Those elders who receive Mass Health benefits can exercise choice within the Personal Care Attendant (PCA) Program. Consumers hire their own personal care workers which can include family members who are not spouses, parents, legal guardians, or surrogates. Consumers must require physical assistance with two activities of daily living and have personal care services prescribed by their primary care physician.