www.800AgeInfo.com

Locating Services

	Adult Day Care
	Alzheimer's Counseling, Diagnosis and Support
	Councils on Aging
	Crisis Intervention
	Escorted Transportation
	Health Benefits Counseling
	Health and Wellness
	Homelessness and Emergency Shelters
	Legal Assistance
	Mental Health Counseling Services
	Money Management Program
	Nursing Home Ombudsman Program
	Nursing Home Screenings
	Nutrition Services
	Prescription Drug Assistance
	Senior Aide Program
	SeniorNet
	Volunteer Opportunities

Supervised setting offering supervision and socialization

Adult Day Health

• Medical supervision and treatment
• Meals
• Activities

Social Day Care

• Recreational Focus
• Supervision
• Meals
  

• Every city and town is required by law to have a Council on Aging (COA)
• The purpose of each COA is to service older adults by planning & monitoring services to elder residents in each town.
• Services include: outreach activities, meals, recreational activities, transportation, health clinics, exercise programs and volunteer opportunities

• Crisis Intervention staff respond to your call reporting abuse or neglect of elders ~ confidentially
• Abuse can include; physical, sexual, caregiving issues, and financial exploitation
• Elders at Risk – helping individuals who are not victims of abuse but whose independent living is putting them in danger
• Intervention to keep elders healthy and safe in their own homes

To report a case of abuse or Elder-at-Risk call 1-800-892-0890 or the Elder Abuse Hotline 1-800-922-2275

• Volunteer drivers transport elders to medical appointments.
• Voluntary donations are requested for drivers as reimbursement for mileage.
• New drivers are always in need ~ if you are interested, call 1-800-892-0890.

• Free and confidential guidance understanding health insurance and health benefit programs
• Shine counselors are certified in Medicare services, Medicaid and other private insurance options
  
  

• Health Promotion Clinics are offered at various locations throughout Merrimack Valley
• Serving adults over 60
• Testing for blood pressure, diabetes, cholesterol, osteoporosis
• Some provide flu and pneumonia vaccinations, oral health check ups

Check with your local Council on Aging/Senior Center for locations and times in your community.

• The Crisis Intervention Unit (CIU) at Elder Services are experienced in working with resistant and at risk older adults
• CIU staff determine the most appropriate emergency placement
• Ultimately permanent housing options and supportive services will be located
  

• Social Security and public benefits including denials, terminations or reductions
• Housing and landlord-tenant disputes
• Health care & nursing home disputes
• Utility shut-offs, domestic abuse, guardianships and conservatorship

For additional information call Merrimack Valley Legal Services 978-687-1177 or 1-800-892-0890

• Depression, dementia or other mental health conditions are not normal signs of aging. Changes in mental or emotional status should not be ignored.

• Volunteers assist low-income older adults with the tasks involved with routine bill paying, budgeting and check writing.
• The Money Management Program is jointly sponsored by AARP and the Massachusetts Office of Elder Affairs.
  

• Volunteer Ombudsman provide support and advocate for the needs of residents in long-term care facilities.
• Ombudsman visit and talk privately with residents confidentially and on a regular basis.
• Ombudsman are trained and certified by the state of Massachusetts and investigate complaints about quality of life and patient care and attempt resolution through advocacy and negotiation.
• Provide assistance in selecting a nursing home that best meets an individual’s needs.
  

• When community services and family support are no longer enough and nursing home placement appears to be the only option.
• Nursing homes have the ability to provide 24-hour skilled medical care and supervision that cannot be provided at home.
• Elder Services Nurses screen all Mass Health recipients (over the age of 21) seeking admission to a skilled long-term care facility.
  

• Generally provided at Congregate Meal Sites located at Senior Centers or other public facilities through Meals on Wheels Programs for homebound elders.
• Home Delivered Meals program offers a nutritious meal and daily check in to reduce isolation and monitor elders’ well being.
• Congregate meal sites combine a nutritious lunch with conversation and activity.
  

• Massachusetts residents age 65 and older
• Disabled individuals under age 65 who work less that 40 hours a month
• Co-payments, monthly premiums and annual deductibles are based on each member’s household income.
  

• Part time employment opportunities for financially eligible adults 55 and older.
• Supplement your income while providing a valuable service to your community.
  

• SeniorNet provides adults with the opportunity to learn about personal computers
• Elder Services was selected to manage a SeniorNet Learning Center for individuals, age fifty and older, living in the Merrimack Valley area.
• The courses offered include basics on word processing, spreadsheets, graphics and the Internet.
• Instructors, volunteering 2-4 hours weekly, are recruited for their technological skills, professional background and enthusiasm for the program.
• Membership fees, Learning Center fees and the generosity of corporate donations enable continued expansion of the program.
  

• Retirees, students, professionals or a stay-at-home parents with a few hours to spare
• Opportunities to assist older adults with grocery shopping, transportation, companionship, money management, health benefits counseling, nursing home advocacy or computer instruction.
• All volunteers are required to consent to a CORI check, provide references and a personal interview. We adhere to a careful screening process before matching volunteers with older adults.